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Our Corporate Headquarters and Warehouse is located in Pembroke Pines, Florida - 1 Mile North of Miami, FL.

"We Guarantee 100% Satisfaction - Your Business Is Very Important To Us".

Our contact information

Please Contact us with any Questions or Concerns:

By email:
customerservice@PowerEnergySports.com

By standard mail:

MallRat Junkie, LLC
PowerEnergySports.com
15951 SW 14th Street
Pembroke Pines, FL 33027

By phone:
1-888-544-7467

customerservice@powerenergysports.com

customerservice@powerenergysports.com
Payment Information:

We accept the following methods of payment: Credit Card (Visa/MC, Discover, Diners, Amex), debit card, money order, cashier's check & PAYPAL. All of your payment options are available in your shopping cart. For orders by check, money order or cashier's check, send payment to

MallRat Junkie 15951 SW 14th Street Pembroke Pines, FL 33027

Shipping Information:

All Merchandise on our site is always in stock. Orders are Processed and Shipped within 2-3 business days. Please allow 5-7 business days to receive order when selecting standard shipping.

Refund, Returns and Cancellation Policies:

Your satisfaction is very important to us. We appreciate the business. We understand that selecting sizes can be difficult. If size is too large or too small, please follow our Return Policy.

Returns will be accepted within 30 days from the day the package was delivered to you for a full refund (less shipping fees) or to exchange with any other product(s) on our website. If your item is damaged due to a manufacturer defect or if you selected the wrong size, please mail back to the address above along with a copy of your sales invoice and exchange request. If you cannot locate a copy of your sales receipt, please write on a piece of paper your name, address, email address and exchange request.

Anything after 30 days - Please Email us at customerservice@powerenergysports.com for return approval (case basis) and to obtain an Return Authorization number.

Exchanges will be accepted within 45 days from the day the package was delivered to you for an even exchange.

All items returned for refund must be returned in New condition. We will not refund / exchange any used, altered, damaged product (e.g. broken parts, tears, or any sign of wear & tear). All used returns will be returned back to the sender.

Custom orders such as personalization, special requests, non-inventory items are non-refundable.

Please be sure to insure all returned packages. We will not be responsible for any lost or stolen returned packages. Please include your name used on order with all returns to assure that your return / exchange will be accurately processed.

Refunds and Credits normally take 3-4 business days to process and post to your account. We will email you with the refund tranaction number when completed.

Frequently Asked Questions:

1. Is the site secure with my credit card and personal info?

Yes. Your information is secured by SSL technology and has 128-bit encryption. Our site uses the HTTPS protocol to ensure that your information cannot be stolen by a third party between the sender and the receiver.

2. When can I expect my order?

It takes 1-2 days to process and ship your order. Once your order is shipped standard shipping will take up to 5 business days to reach you. Priority & Express shipping is also available. After your order has shipped, you will receive tracking information sent to your email address on file. Please check junk and spam folders as well if you do not receive the information.

If you need the order by a specific date, call and we can often accomodate.

3. Do you sell wholesale?

We offer a 25% team discount on all necklace orders of ten or more. Coupon code Team25 needs to be applied at checkout. We also offer volume discounts to teams, organizations, leauges, tournament vendors and retailers on necklace orders of 50 or more. Email us your requirements and we will send you a quote.

4. What are the shipping rates?

Standard shipping is a flat rate of $4.99 for USA Orders, $6.95 for Canada orders. Rates vary for International Orders outside USa & Canada.

5. Do I have the right size?

Please check out our size chart for correct sizing. Call us if you are uncertain and need more guidance. If you order and receive the wrong size, its not a problem. You may exchange it for the correct size by sending it back to the address above along with your name, address, phone number, email address, order number and exchange request.

6. What is your privacy policy?

We do not share or sell any of your private information. You will receive only emails related to your order, unless you opt-in to our promotional mailing list. Please read our Privacy Policy.

Thank you for your business!