Shipping & Company Info
We offer flat rate shipping for USA & Canada Orders regardless of the size of order.
Standard Shipping is a flat rate of $1.99 for USA and Canada orders only. USA orders can take 5-7 days for delivery & Canada orders up to 10 - 12 days. International Orders (Outside USA) are $6.99 - please allow up to 12 days.
We also offer Free Shipping on orders over $35. Customer must select Free Shipping option at checkout.
Usually all orders are shipped and processed within 1-2 business days.
Tracking Your Order:
All customers receive tracking information via email to track your own order.
About UsOur Corporate Headquarters and Warehouse is located in Miramar, Florida - 1 Mile North of Miami, FL.
"We Guarantee 100% Satisfaction - Your Business Is Very Important To Us".
How To Reach Us
Please Contact us with any Questions or Concerns:
By standard mail:
18641 sw 41st Street
Miramar, FL 33029
Refund, Returns and Cancellation Policies:
Your satisfaction is very important to us. We appreciate the business. We understand that selecting sizes can be difficult. If size is too large or too small, please follow our Return Policy.
Returns will be accepted within 30 days from the day the package was delivered to you for a full refund (less shipping fees) or to exchange with any other product(s) on our website. If your item is damaged due to a manufacturer defect or if you selected the wrong size, please mail back to the address above along with a copy of your sales invoice and exchange request. If you cannot locate a copy of your sales receipt, please write on a piece of paper your name, address, email address and exchange request.
Anything after 30 days - Please Email us at firstname.lastname@example.org for return approval (case basis) and to obtain an Return Authorization number.
Exchanges will be accepted within 30 days from the day the package was delivered to you for an even exchange.
All items returned for refund must be returned in New condition. We will not refund / exchange any used, altered, damaged product (e.g. broken parts, tears, or any sign of wear & tear). All used returns will be returned back to the sender.
Custom orders such as personalization, special requests, non-inventory items are non-refundable.
Please be sure to insure all returned packages. We will not be responsible for any lost or stolen returned packages. Please include your name used on order with all returns to assure that your return / exchange will be accurately processed.
Refunds and Credits normally take 3-4 business days to process and post to your account. We will email you with the refund transaction number when completed.
Frequently Asked Questions:
1. Is the site secure with my credit card and personal info?
Yes. Your information is secured by SSL technology and has 128-bit encryption. Our site uses the HTTPS protocol to ensure that your information cannot be stolen by a third party between the sender and the receiver.
2. When can I expect my order?
It takes 1-2 days to process and ship your order. Once your order is shipped standard shipping will take up to 5 business days to reach you. Priority & Express shipping is also available. After your order has shipped, you will receive tracking information sent to your email address on file. Please check junk and spam folders as well if you do not receive the information.
If you need the order by a specific date, call and we can often accommodate.
Thank you for your business!